CS360: Enhancing a Powerful Tool by Integrating Community Policing

CS360 is the next generation of police performance management, designed to tackle the unique challenges police departments face today. The new model takes a proactive and problem-solving approach which emphasizes community collaboration, responsiveness, strategic problem solving, and community satisfaction.

Project Overview

At a time when communities are seeking to play an active role in public safety, it is essential that law enforcement find ways to integrate community needs and feedback into traditional data-driven crime monitoring process. CS360 is the next generation of police performance management, designed to tackle the unique challenges police departments face today. Building on the foundations that have helped transform police departments worldwide, the new model takes a proactive and problem-solving approach which emphasizes community collaboration, responsiveness, strategic problem solving, and community satisfaction. The goal of the model is to provide police departments with a more complete picture of public safety and promote proactive community collaboration.

Methodology

The National Policing Institute training and technical assistance project team is committed to working closely with departments in order to successfully onboard and implement CS360, with no cost to departments while maintaining effective planning and time optimization. Training and technical assistance can be targeted to deliver directed TTA for a specific need, or comprehensive to support a department in full model deployment. TTA begins with an assessment in which subject matter experts in the areas of communications, data analysis, community engagement, and officer wellness meet with key internal and external stakeholders to determine public safety priorities and a CS360 implementation plan. TTA includes data analysis and visualization training, engagement with peer police departments, communication of the model to the community, integration of officer safety and wellness, and metric development for community transparency outcomes.

Results

CS360 promotes the proactive co-production of public safety between law enforcement, governmental stakeholders, and communities. CS360 utilizes data drive solutions and emphasizes inclusive problem solving at the onset. This model is the foundation for sustainable community engagement to withstand turmoil and inevitable change. CS360 is an important management tool for leaders in agencies of all sizes work to address transparency and inclusion with their communities.