De-escalation Training: What Works, What Doesn’t, and How Agencies Can Evaluate It

Over the past decade, high-profile use of force incidents in the U.S., particularly those involving unarmed individuals or those armed with non-firearm weapons, have intensified public scrutiny of law enforcement officers and reshaped expectations for how officers engage with the communities they serve. Today, officers are expected to have the tactical skills, communication skills, and…

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