Organizational Assessment

Strengthen Your Agency from Within

Assess what matters. Align your team. Improve what counts.

Law enforcement agencies face growing complexity in their internal operations, staffing, and accountability demands. NPI’s Organizational Assessment provides agencies with a structured, data-informed way to understand how effectively their people, policies, and systems are aligned with their mission. This service is particularly valuable for agencies seeking to enhance efficiency, morale, and community trust while identifying operational improvements.

Three police officers sit at a table reviewing printed documents and a chart during a planning session.

What is an Organizational Assessment?

An Organizational Assessment is a comprehensive, systematic review of an agency’s internal structures, culture, staffing, and performance systems. It identifies both strengths and opportunities for improvement, and is designed to align operations with the agency’s goals.

Whether assessing a specific unit or the organization as a whole, this process helps agencies clarify their current state, evaluate effectiveness, and plan strategically for the future.

The assessment includes:

  • A full review of agency operations including structure, staffing, and workflows
  • Identifies strengths and areas for improvement across the organization
  • Provides an objective, third-party perspective to guide decision-making

Key Benefits

Organization Assessment Benefit 1

Align leadership and staff around a clear picture of current strengths and challenges.

Efficiency Benefit 4

Improved performance metrics and demonstrates commitment to public accountability.

Organization Assessment Benefit 3

Identifies areas where staffing, funding, or tools may be underutilized or misaligned.

Data Key Benefit 2

Strengthens internal communication and, ultimately, relationships with the community.

Why work with NPI?

A woman gestures while speaking with a uniformed officer outside a building.

Law Enforcement Experience

NPI’s team includes former officers and leaders with deep operational insight across agencies of all sizes.

Proven Methodologies

NPI uses validated tools and best practices to ensure assessments are thorough, data-driven, and effective.

Broad Network of SMEs

NPI can call on subject matter experts with specialized knowledge to support focused or complex engagements.

How the process works

The assessment typically takes 2–3 months for a small agency or focused unit. More time will be needed for larger assessments.

Discover & Diagnose

Define goals, gather internal data, and engage staff to understand challenges and context.

Analyze & Recommend

Assess quantitative and qualitative data to identify trends and develop targeted improvement strategies.

Deliver & Support

Present a tailored report, review findings with leadership, and offer optional implementation support.

 

"The service provided to our department has been invaluable, and I would strongly endorse the process. A significant aspect of the assessment was that the assessors were external to our organization, providing honest and detailed recommendations. The assessors demonstrated exceptional knowledge and organization."

Captain Elonza Perkins
Elizabethton, TN Police Department

A stronger agency starts here

NPI’s Organizational Assessment helps law enforcement leaders understand what’s working—and what needs to change. Through data-driven analysis and frontline insight, we deliver actionable recommendations tailored to your agency. It’s not just an assessment—it’s a roadmap for meaningful progress.

If you’re interested in learning where you stand and how to move forward, NPI’s Organizational Assessment can provide the insight, clarity, and momentum you need.