Dr. Robin S. Engel joins the National Policing Institute as the Senior Vice President

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ARLINGTON, Va.,Ā Aug. 9, 2022Ā /PRNewswire/ —Ā The National Policing InstituteĀ (NPI) is proud to announce and welcomeĀ Robin S. Engel, PhD as NPI’s Senior Vice President, becoming the second highest-ranking executive within the national non-profit research and policy organization dedicated to excellence in policing and community safety through science and innovation. Dr.Ā Robin S. Engel, a nationally known and highly…

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988 Lifeline is a Key Resource for Law Enforcement

In 1983, Dr. Arlie Russell Hochschild coined the term emotional labor after she examined two occupations, flight attendants and bill collectors, whose job descriptions centered largely on engaging with the public (1). At the end of her study, Dr. Hochschild concluded that these occupations require an individual to manage their feelings and emotions that occur…

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